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Programmes Home
Will I receive
a course schedule upon registration?
A program
syllabus is included in this brochure. A course schedule
with dates, times, module numbers, course description and
credit information will be handed to students at the student
orientation session.
How are courses graded?
Based on
summary or overall grade-point average.
95 - 100% = Distinction of Merit (Recognition by Registrar
or "Registrar List")
90 - 94% = Academic Excellence (Certificate of "Academic
Excellence")
70 - 89% = Academic Average
What if I need to re-write an exam?
Students will
not be allowed to re-write exams; except in situations where
there exists extenuating circumstances warranting a
re-write. The decision for the re-writing of exams is at the
discretion of the course instructor under advisement from
the Academy Registrar.
Are there any assignments?
Many of the
courses offer hands on instruction in class and proctored
exams after instruction. However, assignments and / or
student projects submitted after the issued due date will
result in a daily penalty of one mark per day until they are
submitted.
Are there credits for the courses?
The Community
Support Worker program is based on a credit system of 100
credits for the complete program. Credits are awarded based
on full course attendance and acceptable pass grades for
courses or certification. Students must score no lower than
70% on exams to receive a passing grade for a course. some
course recertification percentages may vary.
Are there certificates awarded for courses?
Several of the
courses offered through the Community Service Worker
certificate program offer certificates of completion and /
or recognition of passing grades. Students will be awarded
all certificates upon graduation along with their program
transcripts providing all Excel Academy course registration
criteria has been met.
What happens when a student graduates from the Community
Support Worker Program?
Students will
not receive their certification at the graduation ceremonies
if they have not provided the Academy with all necessary
administration information, not met all attendance or
curriculum grading criteria,or have not made all payments
for course instruction. A graduation ceremony will be
scheduled upon completion of the 17 week program and if all
criteria is met, graduates will receive the Community
Support Worker Program certification and a transcript of
their marks.
The three practicums that are mandatory for the students to
complete in the curriculum and the employment preparation
component of the program will be beneficial in helping
graduates secure employment in their chosen career.
How is quality assurance monitored?
The management
and staff strive to offer quality courses that focus on the
latest techniques and information in the field. A team of
management and instructors consistently review course
material to ensure it is "cutting edge". Students will be
expected to complete at the end of the 17 week program an
evaluation on the program curriculum and the instructors
that have taught the courses. This information is reviewed
by management and suggested changes are taken into
consideration.
What if I must withdraw from the program once I have
registered for the course?
Once a
student has been accepted to the Community Support Worker
certificate program and has paid tuition fees, withdrawals
must be forwarded to the Excel Academy Registrar in writing.
Refunds will be determined according to
The Private Vocational Schools Act
Retention and Repayment of Fees
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